Defective units are assured for any hardware launch. It doesn’t matter if it’s a TV, phone or console, defective units will be a part of that launch. This makes it very unsurprising that the PS4 has had defective units, but the question still remains just how many people are affected by this. It turns out there aren’t many. In fact, the current failure rate, at least according to Sony, is only at a mere 1%.
“There have been several issues reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of PS4 units,” a SCEA rep told Game Informer. “We also understand that some units were reportedly damaged during shipping. The number of affected PS4 systems is less than 1%, which represents a very small percentage of total units shipped to date and is within the expected range for a new product introduction. We understand the frustration of consumers that have had a problem and are working with them and our retail partners to help troubleshoot issues and ensure affected units are exchanged”
This is actually up from the .4% that Sony gave during the weekend. Still, the current 1% is alright. An example of what isn’t alright is the Xbox 360, which had a rushed launch and a failure rate of over 50% due to an error that has been dubbed the Red Ring of Death.