As I’m sure you’re well aware now the Xbox One, like the PS4, did not have the smoothest of launches. Probably the most infamous Xbox One problem is the Blu-Ray drive, which is incapable of playing games on a small portion of consoles. Players know they have a malfunctioning Blu-Ray drive when they put in a disk and hear a horrible grinding noise.
Fret not, Microsoft will send you a replacement console free of charge, and more. Microsoft is offering a free game from their 1st party selection to download and play on the malfunctioning console while the new one ships to you. “While a replacement console is on its way, we want to ensure our advance exchange customers can stay in the game. We will provide each of them with a free digital download of one of the launch titles published by Microsoft Studios,” Microsoft said in a statement.
These games include Ryse: Son of Rome, Forza Motorsport 5 and Dead Rising 3. You see, while you can’t play disk-based games the Xbox One is still fully capable of playing downloaded games from the Xbox Live Marketplace.
Microsoft has not put a timeline on this deal.