Far Cry 4 has gone missing from the Xbox Live Marketplace on Xbox One. An unknown glitch has caused the game to be removed from the service, and is causing issues with people who bought the game digitally.
A community manager with Ubisoft has made it clear that the company and Microsoft are aware of the issue and are actively working on a solution. There doesn’t appear to be any issue with the Xbox 360, PS4, PS3, or PC versions of the game.
“This maybe related to the issue that Far Cry 4 appears to have been removed from the Xbox Store for some users,” the community manager wrote on the Ubisoft Forum.
“Please make sure you are contacting Xbox Support for your region – however the team are activity investigating the issue, but please make sure Xbox Support are aware you are experiencing the issue.”
We hope that Ubisoft and Microsoft can solve this issue quickly, as Far Cry 4 is quite a fantastic game. We’ll update you when the issue has been resolved.