GameStop Halts Unlimited Used Games Program

GameStop’s PowerPass program, which let subscribers take home as many used games as you want for six months, has come to a temporary pause, according to some employees talking to Kotaku. The anonymous employees said that GameStop has told them to take down any and all signage regarding the service, to throw out the GameStop Holiday Guide (which mentions PowerPass) and to replace the weekly ad.

When asked about the service, a GameStop spokesperson told Kotaku, “We have elected to temporarily pause the roll out of the new PowerPass subscription service, based on a few program limitations we have identified. We feel this is the right thing to do for now to ensure we are able to provide our guests an exceptional service.” The employees who talked to Kotaku think that the problem might lie in the outdated computer systems used in store. They say the computers might not be able to handle the processing needed to provide the service.

The pause will also affect those who’ve already signed up for PowerPass. GameStop told Kotaku that members can bring their pass along with the game they checked out back to the store to get their full, $60 refund. They will also give subscribers a free Pre-Owned game for their troubles.

There has been no word on when PowerPass will return.